Blog Posts

Museum Audiences

Writing about who visits museums, who does not, and what that tells us about how these institutions connect with the public.

"Super Museums: Being mindful of every opportunity to delight audiences" was originally published on the Museum iD website. It is about paying attention to every touchpoint, not just the exhibitions.

"The Mythological Museum Visitor" was originally published in October 2009 on the Western Museum Association's blog. I looked at the gap between who museums think their visitors are and who actually shows up.

More audience research and writing on the way. This is one of the questions I keep coming back to.